Toyota Racing Development: Driving Success with Trusted Connectivity Solutions
Helping businesses stay connected and streamlined.
“What really sets Segra apart is their honesty and genuine care. They guided me away from choices that might have seemed easier at first but wouldn’t have been the best fit long-term. It’s clear they’re focused on what’s truly right for us, not just what’s convenient for them.”
– Kade Sullivan, IT Manager at TRD
Toyota Racing Development: Driving Success with Trusted Connectivity Solutions
Challenge
Toyota Racing Development (TRD) grappled with the complexity of managing connectivity across a patchwork of locations and vendors—an approach that introduced unnecessary overhead and administrative strain. To simplify operations and gain consistency, they set out to consolidate services under a single, dependable long-term partner. Yet the true challenge extended beyond technical capabilities. TRD needed a provider who could match their pace, integrate seamlessly with their workflows, and elevate customer service to a core priority. Ultimately, forging a relationship with a responsive, trustworthy team that genuinely understood their business became the top priority.
Solution
To simplify operations and eliminate vendor sprawl, TRD enlisted Segra to implement a fully managed solution covering all their IT and connectivity needs. This included internet, SD-WAN networking link redundancy, and cloud-hosted phone systems deployed across multiple sites, including offices, mobile trailers, and remote locations. Segra also delivered key infrastructure services designed to strengthen resiliency and protect critical systems.
Everything was brought under one contract, with a single support team and a dedicated customer success manager.
“When you’re juggling multiple priorities, having a single vendor who’s dependable and easy to work with can really lighten the load. It may seem simple, but partnerships like this are what turn everyday operations into long-term success.” – Kade Sullivan, IT Manager at TRD
TRD has seen measurable improvements across operations. The consolidation of services has simplified workflows, improved support response times, and made issue resolution faster and clearer, eliminating the need to coordinate across different vendors. Additionally, the jump in internet speeds from 1 Gbps to 10 Gbps was extremely impactful, dramatically improving file transfers and media uploads.
The relationship between Segra and TRD has been marked by responsiveness, low friction and a shared commitment to success, making Segra not just a provider, but a trusted extension of the TRD team.