Surcharges and Fees

This fee recovers the costs associated with the administration and collection of unpaid balances and is not government-mandated. The Late Payment Fee may not apply to all customers.

Fee to recover the costs of providing number portability. Number portability enables customers to retain their existing telephone numbers when they switch to another service provider. Applies monthly to local telephone lines/trunks.

Recovering costs associated with routing telephone calls to their destinations. Applies monthly per applicable services.

The fee recovers the cost of producing a paper bill for those customers in certain states who chose to continue to receive a full paper bill. Customer who choose to receive an electronic invoice are not charged this fee.

This is a per-line charge for connecting your telephone access line to the preferred or pre-subscribed long distance carrier.

Assessed to help off-set costs associated with maintaining equal access call origination and termination facilities domestically and internationally.

Special surcharge placed on each line to pay for city/county 911 system as mandated by governing body for that location.

This tax is imposed by state and local governments on gross revenues and vary by state and locality. This fee may change from time to time.

State mandated surcharge used to pay for Telecommunications Relay Center, which relays calls from the hearing or visually  impaired.

Charge mandated by the FCC.**  Fee is to pay for “Interstate” use of the Telephone line associated with making Long Distance calls.  The SLC pays a portion of the cost of the line to home or business

Where mandated, Segra assesses state and local taxes which are remitted to the municipalities.

Fee which allows utilities to recover Property Tax costs associated with deployed equipment and buildings in order to provide communications services.

Fee to recover costs of performing required communication line locates, such as Miss Utility, when construction or other activity is occurring near these communication lines.

Recovery of State Sales tax paid by Segra on communications equipment that is not exempt from the tax.

Surcharge designed to help localities pay for maintenance of utility rights-of-way

Surcharge to help recover payments made to the Universal Service Fund, which helps finance phone service for low income families, schools and libraries, and customers residing in “high cost” telephone company areas. Rates determined by the Federal Communications Commission on a quarterly basis.

A sales tax is a tax paid to a governing body for the sales of certain goods and services.

Federal Government imposed 3% tax on local service (including local access lines, calling features, community calling, etc.).

As permitted under the FCC’s rules, the Access Recovery Charge (ARC) allows Lumos Networks to recover a limited portion of revenues lost due to FCC mandated reductions in inter-carrier payments. The ARC became effective 1 July 2012. Effective 6 November 2013 all IP Voice services in the ILEC should include an ARC fee.

Recover costs passed on by video content providers.

VCT replaces local utility tax in the state of VA. Tax is accessed at 5% without a cap against local service, long distance, private line, integrated access, etc.

Tax on local telephone service imposed by city or county where the customer lives.

The purpose of the Lifeline Surcharge is to make basic residential service affordable to low-income individuals.

Recovery of Business License tax in some states.