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West Region Support
Easily find all the contact details you need for support. Our directory includes phone numbers and email addresses to ensure you receive prompt assistance.
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Connect with our West Region Support Team.
Complete the form or reach out to the contacts below to connect with our Support team.
WEST REGION TEAMS: AR, AZ, CO, IA, IL, KS, MO, NE, NM, TX.
Enterprise & Government Support
Having services issues and don’t have access to the customer portal to submit a ticket?
Call 866.963.4237 or email our Support team directly at: noc.west@segrafiber.com
Carrier Support
Our carrier team is standing by to help you deliver the speed and flexibility your customer’s demand.
Call 800.277.4105 or email our Carrier team at: customercare@segrafiber.com
811 Locating Needs
816.368.9039
Already a Customer and Need Training?
Visit our devices & applications page to find helpful product guides, training resources or submit a training request form.