Our leadership prides itself on being forward-thinking, collaborative, and committed to finding the innovative solutions that give our customers the freedom to reach their full potential.
We’re in the business of you.
We’ve re-engineered our entire company operations to put you – our customer – at the very center of what we do. We also invest in the communities of our customers by hiring local technicians and managers and by continually upgrading our network infrastructure. With over 900 employees in 90 facilities including 14 sales office in 44 markets we are here to help make your business successful.
As one of the largest independent fiber network companies in the Eastern US, Segra has a broad and dense service footprint across the Mid-Atlantic and Southeast.
We’re known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses of all sizes and wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in SONET, IP, Ethernet, and dark fiber architectures, as well as high performance data centers throughout the Mid-Atlantic and Southeast regions.


To overcome. To prevail. To win.
Segra owns and operates one of the nation’s largest fiber networks and provides best-in-class broadband and data security solutions throughout the Southeast and Mid-Atlantic.

Our History.
Segra was formed by the joining of Lumos Networks and Spirit Communications in 2018 and rebranded as Segra in 2019. We continue to build on the legacy each company had for innovation and putting the customer first.

2019
Segra was formed by the joining of Lumos Networks and Spirit Communications in 2018 and rebranded as Segra in 2019. We continue to build on the legacy each company had for innovation and putting the customer first.
1985
Palmettonet
- 1985 Joint Network Agreement
- 11 Independents Join Forces
- Over 100 years telco history
2001
Spirit Telecom
- 2001 merger of 6 special purpose entities founded by 11 ILECs
- iSCAN, iDN, SCNet
2011
Spirit Communications
- 2011 combined Spirit Telecom and PalmettoNet
1887
CFW and R&B Communications
- Founded in 1897
2006
Clarity Communications
- 2006 Began supporting DISA backbone
- Built the Carolina Military Backbone Ring
- Serving bases in NC, SC, GA, VA
- 2017 acquired by Lumos Networks
2013
Lumos Networks
- 2013 rebranded from nTelos Wireline
- VA, WV, MD, PA, OH
- Dense Fiber Network
2020
NorthState
- Acquired in 2020
- Over 100 years in telecom, technology company
- Headquartered in High Point, NC
Articles of Excellence.
Segra's core values are represented in what we call our "Articles of Excellence,' and reflect the deep sense of purpose we bring to work every day.
Stay True.
We are honest with ourselves and with others. We earn their trust every day. We do what is right, we follow through, and we never compromise.
Be the Customer.
We know that without our customers, our company goes away. We listen, we have empathy, we show respect. We make every conversation count. We go the extra mile to make every experience memorable.
Build the Bonds.
1 + 1 = 3 is what makes us great. We seek the wisdom of others. We share our talents and we collaborate in continuum. We know that “command and control” never works. For it is only as a team that we achieve common goals.
Embrace Change.
We adjust and we evolve. We expect shifts and we find solutions. We are flexible, open-minded, and we iterate constantly. We celebrate the victories and we learn from the losses.
Light the Fire.
We empower ourselves through education and self-improvement. And we empower those around us to achieve their potential. We are responsible risk takers who seek information and search for the right tools.
Set the Pace.
In our quest for innovation, we are bold, competitive, and confident. We test boundaries, we question the status quo, and we push beyond expectations. We are unafraid of what lies ahead.
Choose to Win.
Whether we are laying new fiber routes, closing a million-dollar deal, or answering the phone, we take pride in all that we do. We study and understand the challenges. We strategize on a game plan. And then, we find a way to win.
Create a Legacy.
We create value for our customers, our employees, and our owners. By doing so, we establish a heritage of reliable infrastructure, constant innovation, and good stewardship.
Meet our leadership team.

Timothy Biltz
Chief Executive Officer
Learn MoreTim serves as CEO and as a member of Segra’s Board of Directors. Previously, he was President and CEO of Lumos Networks, Director of NTELOS Holdings Corp., Director and Chairman of the Board for iPCS Inc., and Chief Operating Officer of SpectraSite, Inc., a publicly-traded wireless and broadcast signal tower company. Additionally, Tim worked for Vanguard Cellular Systems, Inc. where he served in a number of posts, ultimately as Executive Vice President and Chief Operating Officer.

Jason Campbell
Chief Operating Officer
Learn MoreAs COO, Jason leads Segra’s network operations centers, network planning, customer service centers and service delivery. Prior to joining Segra, he served as Chief Operating Officer of Crown Castle International and Lightower Fiber Networks. Earlier in his career, Jason was Vice President of Network Planning for One Communications and Vice President of Network Engineering with Conversent Communications.

Peter Zarrella
Chief Financial Officer
Learn MorePeter manages the company finances including financial planning, accounting and procurement. Previously, Peter served as senior vice president at Lightower Networks and most recently as vice president of finance for Crown Castle. In addition, Peter has served in a number of executive accounting and financial roles at Honeywell and Serono Laboratories.

Mary McDermott
General Counsel
Learn MoreMary manages all legal and regulatory affairs of the company.. Previously, she served as Senior Vice President and General Counsel at Lumos Networks and as Senior Vice President of Legal and Regulatory Affairs at NTELOS. Prior positions include Senior Vice President and General Counsel at Pathnet Telecommunications, Senior Vice President and Chief of Staff for Government Relations for the Personal Communications Industry Association, and Vice President of Legal and Regulatory Affairs for the US Telecom Association. Additionally, she worked in the legal departments of New England Telephone and NYNEX.

Tanya Clark Robinson
Chief People Officer
Learn MoreAs Chief People Officer, Tanya develops the workforce processes, systems and programs to support Segra’s growth while fostering the innovative and customer service culture that Segra is known for. Before Segra, she was Vice President of Human Resources at Aetna where she was accountable for the design and execution of talent strategies across various client areas. Prior to Aetna she held numerous positions of HR leadership at Raytheon Technologies (formerly United Technologies), in labor and employee relations, building on her prior experience as a Labor and Employment Law attorney.

Greg Guerra
Chief Strategy Officer
Learn MoreAs CSO, Greg oversees the company’s go-to-market strategy with a keen focus on the customer experience as well as marketplace and industry trends. Prior to his current role, Greg served as Chief Operating Officer of Segra and Spirit Communications. Greg’s other career experience includes VP of Business Development for Comcast Business Communications, Director of National Planning for Teleport Communications, and District Manager for AT&T. Greg also founded Home Central, a company that provides remote Internet control over security systems, heating and air conditioning systems, and other devices.

Bruce Dyke
Chief Information Officer
Learn MoreAs Chief Information Officer, Bruce leads and implements the vision and strategy of Segra’s information systems and infrastructure. Bruce has more than 30 years of experience in information technology, with the last 20 years focused on building IT organizations to support the rapid growth within the telecom sector. Prior to Segra, he led information systems for Crown Castle’s Fiber Division and was Senior Vice President of Information Technology at Lightower Fiber Networks. Before that, he served as Senior Vice President of Engineering and Information Services at Conversent Communications.

Grey Humphrey
Chief Revenue Officer
Learn MoreGrey is responsible for all new customer sales and account management of current customers. Previously, Grey served as President of PalmettoNet and Chief Marketing Officer of Spirit Communications. Additional positions Grey has held include General Manager of the Data Networks Group for PalmettoNet as well as Chief Operating Officer for Spirit Communications. Over the years, Grey has worked for a host of telecom companies including TSI LineOne, SouthernNet, Telecom*USA, MCI, and SCANA Communications.

Thomas Ferry
Chief Program Officer
Learn MoreTom leads the company’s information technology and the program management offices. His prior experience includes posts as Chief Technology Officer and Vice President of Engineering at Lumos Networks. Previously, Tom was Manager of IT Program and Project Management for Highmark Blue Cross Blue Shield, Director of Americas Project Management for CoManage Corp (now Syndesis), Director of Program Management and Product Development for Adelphia Business Solutions, and Director of Program Management for AT&T.

Diego Anderson
Senior Vice President & General Manager
Learn MoreDiego leads the charge for Segra’s Residential/Small Business market segment under the brands of Lumos Networks, the business unit that serves portions of Virginia, and NorthState, that serves the Piedmont Triad area of North Carolina. Previously, he served as Vice President of Operations for Lumos Networks. Other telecom positions Diego has held include Director of Operations and Director of Engineering and Construction at NTELOS, as well as several management positions at Sprint.

John Nee
Chief Marketing Officer
Learn MoreJohn is responsible for managing and promoting the Segra brand while strategically coordinating with sales, service, and product management to increase revenue and build customer loyalty. Previously, John served as Vice President of Marketing at SmartRG and prior to that was Vice President of Marketing at Integra Telecom. Additionally, John held posts as Vice President of Marketing and Partner Services at SureID, a technology security firm, and as North American Professional Services Manager at Sequent Computer Systems, a division of IBM.

Michael Baldwin
Vice President of Regulatory & Legal Affairs
Learn MoreMichael provides counsel and advice on legal and regulatory matters. Previously he was Vice President of Regulatory and Legal Affairs for Spirit Communications and was a partner at Lewis and Baldwin, PLLC. Additionally, Michael served as Director of Business Development and Site Acquisition for Comcast.

Daniel Eskew
Vice President of Enterprise Sales – Southeast Region
Learn MoreDaniel leads the sales and account management teams in the southeastern service area. Previously, Daniel served as an Account Executive for Spirit Communications, where he initially led the Columbia sales team and later on become the Division Sales Manager for all of South Carolina.

Tom Fry
Vice President of Commercial Operations
Learn MoreAs Vice President of Commercial Operations, Tom leads Segra in driving top-line sales growth objectives by providing go-to-market analytics, proficient sales tool enablement and adopting enhanced sales productivity measures. Tom has more than 18 years of experience in Sales Strategy Operations across all major markets, industry segments as well as with Channel partners. Prior to Segra, he has held several leadership positions in Sales Planning & Finance functions across the North America markets for Hewlett-Packard Enterprise. Prior to Hewlett-Packard Tom was the Assistant Vice President of Corporate Finance for First Union Bank.

Michael Fuqua
Vice President of Information Technology
Learn MoreMichael is responsible for implementing and managing Segra’s current information technology systems and planning for the company’s future information technology solutions. Prior experience includes posts as Vice President of Development and Technology for EarthLink, Chief Information Officer for Sigma Marketing Group, Senior Vice President of Global Information Systems for Global Crossing, and Vice President of Connectivity Solutions for Frontier Communications.

Jake Miller
Senior Vice President of Corporate Development
Learn MoreJake drives partnerships, strategic alliances, and merger and acquisition opportunities that fit with Segra’s growth strategy. Previously, he served as Chief Financial Officer for Transcom Enhanced Systems, Vice President of Strategy for Level 3 Communications, and Vice President of Business Development for Telcove. Additionally, Jake held posts as Financial Director of Wireless and Cable Operations and as Regional Controller for Adelphia Communications Corporation. Jake started his career as Audit Manager for Ernst &Young.

Chris Shipman
Vice President of Enterprise Sales – Mid-Atlantic Region
Learn MoreChris leads the sales and account management teams in Segra’s mid-Atlantic service area. Prior to joining Segra, Chris served as a Vice President at Cox Business in San Diego and as a Director at Cox Business in Tulsa, Oklahoma. Previously, Chris held posts as Sales Manager, Enterprise Sales Manager, and Sales Engineering Manager at Cox Business in Hampton Roads, Virginia.

Billy Solomon
Vice President of Network Delivery
Learn MoreBilly is responsible for the deployment and management of the fiber optic network that spans Segra’s nine-state service area. Previously, Billy led Segra’s engineering and network planning, network operations, and product management teams. Prior to joining the company, Billy was Regional Sales Engineer for MCI’s Government Markets across the southeastern United States. He also served as a member of the US Armed Forces from 1982 to 2011.

Jay Turtora
Corporate Controller
Learn MoreJay manages the accounting and internal controls for Segra. Previously, Jay served as Vice President of Accounting and Planning for Shenandoah Telecommunications Company and as Vice President and Corporate Controller for nTelos, Inc. Additionally, Jay held the position of Vice President and Caribbean Controller for Centennial Communications.

Scott Wallhermfechtel
Vice President of Network Operations & Engineering
Learn MoreScott oversees Segra’s Network Operation Center as well as managing field operations, network engineering, and the Segra Data Center. Previously, Scott was Vice President of Network and Field operations for Lumos Networks, Vice President of Network Management for AboveNet, and Director of Network Operations at Metromedia Fiber Networks. Additionally, Scott held various management positions at MCI.

Dan Watts
Vice President of Product & Business Development
Learn MoreDan has oversight for company-wide product strategy and business development at Segra. Areas of responsibility include business development, product management, sales engineering and service delivery. Previously, Dan was President of TSAChoice headquartered in Asheville, NC. Dan started his career at Windstream Communications, where he served in various leadership positions in both operations and sales.

Martie Willaby
Vice President of Carrier Sales
Learn MoreMartie leads sales for Segra’s wholesale carrier business. Previously, Martie served as Director of Sales for Spirit Communications and as Director of Sales for PalmettoNet, where he launched their carrier sales department. Martie began his career as an engineer at Duke Energy, but then discovered a talent for sales and was promoted into several sales positions, including National Account Manager.
Timothy Biltz
Chief Executive Officer
Tim serves as CEO and as a member of Segra’s Board of Directors. Previously, he was President and CEO of Lumos Networks, Director of NTELOS Holdings Corp., Director and Chairman of the Board for iPCS Inc., and Chief Operating Officer of SpectraSite, Inc., a publicly-traded wireless and broadcast signal tower company. Additionally, Tim worked for Vanguard Cellular Systems, Inc. where he served in a number of posts, ultimately as Executive Vice President and Chief Operating Officer.
Jason Campbell
Chief Operating Officer
As COO, Jason leads Segra’s network operations centers, network planning, customer service centers and service delivery. Prior to joining Segra, he served as Chief Operating Officer of Crown Castle International and Lightower Fiber Networks. Earlier in his career, Jason was Vice President of Network Planning for One Communications and Vice President of Network Engineering with Conversent Communications.
Peter Zarrella
Chief Financial Officer
Peter manages the company finances including financial planning, accounting and procurement. Previously, Peter served as senior vice president at Lightower Networks and most recently as vice president of finance for Crown Castle. In addition, Peter has served in a number of executive accounting and financial roles at Honeywell and Serono Laboratories.
Mary McDermott
General Counsel
Mary manages all legal and regulatory affairs of the company.. Previously, she served as Senior Vice President and General Counsel at Lumos Networks and as Senior Vice President of Legal and Regulatory Affairs at NTELOS. Prior positions include Senior Vice President and General Counsel at Pathnet Telecommunications, Senior Vice President and Chief of Staff for Government Relations for the Personal Communications Industry Association, and Vice President of Legal and Regulatory Affairs for the US Telecom Association. Additionally, she worked in the legal departments of New England Telephone and NYNEX.
Tanya Clark Robinson
Chief People Officer
As Chief People Officer, Tanya develops the workforce processes, systems and programs to support Segra’s growth while fostering the innovative and customer service culture that Segra is known for. Before Segra, she was Vice President of Human Resources at Aetna where she was accountable for the design and execution of talent strategies across various client areas. Prior to Aetna she held numerous positions of HR leadership at Raytheon Technologies (formerly United Technologies), in labor and employee relations, building on her prior experience as a Labor and Employment Law attorney.
Greg Guerra
Chief Strategy Officer
As CSO, Greg oversees the company’s go-to-market strategy with a keen focus on the customer experience as well as marketplace and industry trends. Prior to his current role, Greg served as Chief Operating Officer of Segra and Spirit Communications. Greg’s other career experience includes VP of Business Development for Comcast Business Communications, Director of National Planning for Teleport Communications, and District Manager for AT&T. Greg also founded Home Central, a company that provides remote Internet control over security systems, heating and air conditioning systems, and other devices.
Bruce Dyke
Chief Information Officer
As Chief Information Officer, Bruce leads and implements the vision and strategy of Segra’s information systems and infrastructure. Bruce has more than 30 years of experience in information technology, with the last 20 years focused on building IT organizations to support the rapid growth within the telecom sector. Prior to Segra, he led information systems for Crown Castle’s Fiber Division and was Senior Vice President of Information Technology at Lightower Fiber Networks. Before that, he served as Senior Vice President of Engineering and Information Services at Conversent Communications.
Grey Humphrey
Chief Revenue Officer
Grey is responsible for all new customer sales and account management of current customers. Previously, Grey served as President of PalmettoNet and Chief Marketing Officer of Spirit Communications. Additional positions Grey has held include General Manager of the Data Networks Group for PalmettoNet as well as Chief Operating Officer for Spirit Communications. Over the years, Grey has worked for a host of telecom companies including TSI LineOne, SouthernNet, Telecom*USA, MCI, and SCANA Communications.
Thomas Ferry
Chief Program Officer
Tom leads the company’s information technology and the program management offices. His prior experience includes posts as Chief Technology Officer and Vice President of Engineering at Lumos Networks. Previously, Tom was Manager of IT Program and Project Management for Highmark Blue Cross Blue Shield, Director of Americas Project Management for CoManage Corp (now Syndesis), Director of Program Management and Product Development for Adelphia Business Solutions, and Director of Program Management for AT&T.
Diego Anderson
Senior Vice President & General Manager
Diego leads the charge for Segra’s Residential/Small Business market segment under the brands of Lumos Networks, the business unit that serves portions of Virginia, and NorthState, that serves the Piedmont Triad area of North Carolina. Previously, he served as Vice President of Operations for Lumos Networks. Other telecom positions Diego has held include Director of Operations and Director of Engineering and Construction at NTELOS, as well as several management positions at Sprint.
John Nee
Chief Marketing Officer
John is responsible for managing and promoting the Segra brand while strategically coordinating with sales, service, and product management to increase revenue and build customer loyalty. Previously, John served as Vice President of Marketing at SmartRG and prior to that was Vice President of Marketing at Integra Telecom. Additionally, John held posts as Vice President of Marketing and Partner Services at SureID, a technology security firm, and as North American Professional Services Manager at Sequent Computer Systems, a division of IBM.
Michael Baldwin
Vice President of Regulatory & Legal Affairs
Michael provides counsel and advice on legal and regulatory matters. Previously he was Vice President of Regulatory and Legal Affairs for Spirit Communications and was a partner at Lewis and Baldwin, PLLC. Additionally, Michael served as Director of Business Development and Site Acquisition for Comcast.
Daniel Eskew
Vice President of Enterprise Sales – Southeast Region
Daniel leads the sales and account management teams in the southeastern service area. Previously, Daniel served as an Account Executive for Spirit Communications, where he initially led the Columbia sales team and later on become the Division Sales Manager for all of South Carolina.
Tom Fry
Vice President of Commercial Operations
As Vice President of Commercial Operations, Tom leads Segra in driving top-line sales growth objectives by providing go-to-market analytics, proficient sales tool enablement and adopting enhanced sales productivity measures. Tom has more than 18 years of experience in Sales Strategy Operations across all major markets, industry segments as well as with Channel partners. Prior to Segra, he has held several leadership positions in Sales Planning & Finance functions across the North America markets for Hewlett-Packard Enterprise. Prior to Hewlett-Packard Tom was the Assistant Vice President of Corporate Finance for First Union Bank.
Michael Fuqua
Vice President of Information Technology
Michael is responsible for implementing and managing Segra’s current information technology systems and planning for the company’s future information technology solutions. Prior experience includes posts as Vice President of Development and Technology for EarthLink, Chief Information Officer for Sigma Marketing Group, Senior Vice President of Global Information Systems for Global Crossing, and Vice President of Connectivity Solutions for Frontier Communications.
Jake Miller
Senior Vice President of Corporate Development
Jake drives partnerships, strategic alliances, and merger and acquisition opportunities that fit with Segra’s growth strategy. Previously, he served as Chief Financial Officer for Transcom Enhanced Systems, Vice President of Strategy for Level 3 Communications, and Vice President of Business Development for Telcove. Additionally, Jake held posts as Financial Director of Wireless and Cable Operations and as Regional Controller for Adelphia Communications Corporation. Jake started his career as Audit Manager for Ernst &Young.
Chris Shipman
Vice President of Enterprise Sales – Mid-Atlantic Region
Chris leads the sales and account management teams in Segra’s mid-Atlantic service area. Prior to joining Segra, Chris served as a Vice President at Cox Business in San Diego and as a Director at Cox Business in Tulsa, Oklahoma. Previously, Chris held posts as Sales Manager, Enterprise Sales Manager, and Sales Engineering Manager at Cox Business in Hampton Roads, Virginia.
Billy Solomon
Vice President of Network Delivery
Billy is responsible for the deployment and management of the fiber optic network that spans Segra’s nine-state service area. Previously, Billy led Segra’s engineering and network planning, network operations, and product management teams. Prior to joining the company, Billy was Regional Sales Engineer for MCI’s Government Markets across the southeastern United States. He also served as a member of the US Armed Forces from 1982 to 2011.
Jay Turtora
Corporate Controller
Jay manages the accounting and internal controls for Segra. Previously, Jay served as Vice President of Accounting and Planning for Shenandoah Telecommunications Company and as Vice President and Corporate Controller for nTelos, Inc. Additionally, Jay held the position of Vice President and Caribbean Controller for Centennial Communications.
Scott Wallhermfechtel
Vice President of Network Operations & Engineering
Scott oversees Segra’s Network Operation Center as well as managing field operations, network engineering, and the Segra Data Center. Previously, Scott was Vice President of Network and Field operations for Lumos Networks, Vice President of Network Management for AboveNet, and Director of Network Operations at Metromedia Fiber Networks. Additionally, Scott held various management positions at MCI.
Dan Watts
Vice President of Product & Business Development
Dan has oversight for company-wide product strategy and business development at Segra. Areas of responsibility include business development, product management, sales engineering and service delivery. Previously, Dan was President of TSAChoice headquartered in Asheville, NC. Dan started his career at Windstream Communications, where he served in various leadership positions in both operations and sales.
Martie Willaby
Vice President of Carrier Sales
Martie leads sales for Segra’s wholesale carrier business. Previously, Martie served as Director of Sales for Spirit Communications and as Director of Sales for PalmettoNet, where he launched their carrier sales department. Martie began his career as an engineer at Duke Energy, but then discovered a talent for sales and was promoted into several sales positions, including National Account Manager.
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