Advanced fiber provider with serious customer service.

As one of the largest independent fiber network companies in the Eastern US, Segra has a broad and dense service footprint across the Mid-Atlantic and Southeast. We offer state-of-the-art voice and data technology solutions to businesses of all sizes and wholesale transport services to some of the world’s largest carriers.

But that’s not what we’re most proud of. What we work at day and night is delivering never-say-never customer service. In fact, we’ve re-engineered our entire operating model to ensure we deliver a delightful customer experience – every time.

Meet our leadership team.

Our leadership prides itself on being forward-thinking, collaborative, and committed to finding the innovative solutions that give our customers the freedom to reach their full potential.

Timothy Biltz

Chief Executive Officer

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Greg Guerra

President & Chief Operating Officer

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Mary McDermott

General Counsel & Human Resources

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Peter Zarrella

Chief Financial Officer

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Grey Humphrey

Chief Revenue Officer

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Thomas Ferry

Chief Program Officer

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Diego Anderson

Senior Vice President & General Manager

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John Nee

Chief Marketing Officer

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Michael Baldwin

Vice President of Regulatory & Legal Affairs

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Chad Edwards

Vice President of Customer Operations

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Daniel Eskew

Vice President of Enterprise Sales – Southeast Region

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Michael Fuqua

Vice President of Information Technology

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Jake Miller

Senior Vice President of Corporate Development

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Chris Shipman

Vice President of Enterprise Sales – Mid-Atlantic Region

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Billy Solomon

Vice President of Network Delivery

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Jay Turtora

Corporate Controller

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Scott Wallhermfechtel

Vice President of Network Operations & Engineering 

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Dan Watts

Vice President of Products

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Martie Willaby

Vice President of Carrier Sales

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Our history.

Segra was formed by the joining of Lumos Networks and Spirit Communications in 2018 and rebranded as Segra in 2019. We continue to build on the legacy each company had for innovation and putting the customer first.

 

Our name.

Our name “Segra” is derived from an ancient verb meaning to win, as in to prevail or overcome. We chose this name carefully, knowing that a commitment to win expanded far beyond our walls. We are committed to the success of every customer we serve.

Our values.

We crafted our core values to reflect the deep sense of purpose and service that each of us brings to work every day. We refer to these values as our “Articles of Excellence.”

Stay True.

INTEGRITY
We are honest with ourselves and with others. We earn their trust every day. We do what is right, we follow through, and we never compromise.

Be the Customer.

CUSTOMER FIRST
We know that without our customers, our company goes away. We listen, we have empathy, we show respect. We make every conversation count. We go the extra mile to make every experience memorable.

Build the Bonds.

TEAMWORK
1 + 1 = 3 is what makes us great. We seek the wisdom of others. We share our talents and we collaborate in continuum. We know that “command and control” never works. For it is only as a team that we achieve common goals.

Embrace Change.

FLEXIBILITY
We adjust and we evolve. We expect shifts and we find solutions. We are flexible, open-minded, and we iterate constantly. We celebrate the victories and we learn from the losses.

Light the Fire.

EMPOWERMENT
We empower ourselves through education and self-improvement. And we empower those around us to achieve their potential. We are responsible risk takers who seek information and search for the right tools.

Set the Pace.

INNOVATION
In our quest for innovation, we are bold, competitive, and confident. We test boundaries, we question the status quo, and we push beyond expectations. We are unafraid of what lies ahead.

Choose to Win.

GET TO YES
Whether we are laying new fiber routes, closing a million-dollar deal, or answering the phone, we take pride in all that we do. We study and understand the challenges. We strategize on a game plan. And then, we find a way to win.

Create a Legacy.

FIBER-FOCUSED
We create value for our customers, our employees, and our owners. By doing so, we establish a heritage of reliable infrastructure, constant innovation, and good stewardship.

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