Improve your customer onsite Wi-Fi experience and generate more revenue with Segra's Smart Wi-Fi Solution
Segra Smart Wi-Fi service is a comprehensive, customized solution that provides an end-to-end design with smart technology tools for targeted marketing, enhanced data management ability and reporting, and state-of-the-art security. Our updated Wi-Fi experience includes three packages that puts your Wi-Fi network to work, to become an additional revenue source for your organization.
Segra’s Smart Wi-Fi Solution provides you with an all-inclusive marketing and advertising management system, to collect and deliver user insights and reporting.
- Engage Package - Gain new understanding about guest loyalty, demographics, dwell time, device type and more.
- Amplify Package - Increase customer loyalty with automated email, SMS and Twitter campaigns.
- Analyze Package - Track detailed presence data, trends and patterns, with heat mapping technology.
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Why Smart Wi-Fi?
Businesses continue to seek richer, more accurate, fast and relevant information regarding their guests to improve the customer experience. The data and reach that Segra Smart Wi-Fi provides can help your business enhance the guest experience, drive incremental revenue by offering partner sponsorship opportunities.
Smart Wi-Fi takes your traditional managed Wi-Fi service and enables it to help increase customer loyalty, while also helping to generate business growth through revenue generation. Our Smart Wi-Fi packages help businesses know more about who is visiting their venues through the collection of detailed guest data, allowing them to connect directly with their patrons through targeted messaging via SMS and email campaigns. It is also delivered by an easy-to-use web platform that offers a seamless experience for partners, clients and users.
We customize Wi-Fi based on your specific needs. Our certified technicians and engineers take a personalized approach and will work with you to best understand your venue's needs.
NETWORK OPERATIONS CENTER SUPPORT
Segra’s Smart Wi-Fi services are monitored and managed 24/7/365 to ensure your network performance stays optimal. We not only monitor your network, but we offload the maintenance and up-keep of your services.
Smart Wi-Fi Packages
- Enterprise-grade cloud infrastructure
- Multi-location data views
- User access controls
- Advanced captive portal engine
- Customer login methods
- Guest forms, vouchers and payments
- Demographics and device information
- Detailed location data analytics
- Data export
Learn more about Engage
Includes the Engage package with the addition of:
- Data sync and other systems
- Coupons and loyalty
- Import external data
- Contact segmenting and lists
- Scheduled campaigns
- Triggered campaigns
- Intelligent landing page builder
- Campaign management tools
- Reporting and attribution
Learn more about Amplify
Includes the Engage and Amplify packages with the addition of:
- Traffic counts and statistics
- Heat mapping and traffic flows
- Alerting and reporting
Dedicated Internet Access
Dedicated Internet Access (DIA) is critical for businesses that depend on fast, private, secure, and reliable data transmission. Segra’s DIA provide business-grade features and is backed by service level agreement (SLAs).
Segra's Wide Area Network provides the flexibility to join sites, the bandwidth scalability to support applications, the speed businesses need to connect online and to VPNs, and the service resiliency to keep your network running.
Long-Term Evolution (LTE)
The name of the game in today’s business environment is mobility. Segra’s Long-Term Evolution services keep out-of-office employees and remote sites safely and securely connected to your network.
A seamless and well-designed Wi-Fi system can make all the difference in any workplace. Whether you need Wi-Fi for employees or visitors to your business, Segra offers Managed Wi-Fi Services that include design, implementation and ongoing management. This solution also offers the ability to scale as your organization grows, for seasonal increases/decreases in Wi-Fi usage or to accommodate changes in your company structure.
Segra’s Managed Router service offers our customers the ability to outsource their LAN-to-WAN communication, as well as provide interoperability for multi-site networks through a private WAN. The service transitions all responsibility for the router from your team to ours.
The simple LAN Managed Switch device allows you to change settings. You can disable unused ports, limit access to your network, limit speed, prioritize traffic and adjust parameters. With Managed Switch, you can offload the entire responsibility for these switches to Segra and regain IT resources for strategic initiatives.
Segra SD-WAN (Software-Defined Wide-Area Network) services offer an industry leading solution ensuring high application performance and availability. Our solution securely supports application growth, and intelligently steers traffic for consistent performance over multiple connection types including: MPLS, LTE and broadband. A central orchestrator is utilized to automate policies and provide a single pane of glass for real-time and historical data metrics. According to an IDC survey, nearly a quarter of survey respondents expect SD-WAN cost savings of upwards of 39%, with two-thirds expecting more modest savings in the 5-19% range.