• Segra360 Portal
  • CAREERS
  • Contact Us
  • Product Support
  • ONLINE BILL PAY
  • NETWORK MAP
®
  • Business
    • Connectivity
      • Ethernet WAN Dedicated Internet Access Wireless Access Wireless Backup Managed Router Managed Switch Managed Wi-Fi SD-WAN Smart Wi-Fi
    • Cloud
      • Backup as a Service (BaaS) Data Centers Disaster Recovery as a Service (DRaaS) Infrastructure as a Service (IaaS)
    • Cybersecurity
      • Distributed Denial of Service (DDoS) Hosted Firewall Security Operations Center as a Service (SOCaaS)
    • Collaboration
      • Converged VoIP Hosted Voice with Webex IP Fax SIP Trunks
  • Carrier
    • Services
      • Dark Fiber Ethernet Express Core Fiber to the Cell Small Cell / Macro Cell Dark Fiber Wavelengths
    • Network Map
      • View Network Map
  • Government
    • Education
    • Federal
    • State & Local
  • Healthcare
  • Education
    • E-Rate
    • Higher Ed
    • K-12
  • Channel
  • About
    • Customer Solutions
    • Careers
    • News
    • Why Segra
    • Newsletter Sign Up
  • Contact Us
  • Product Support
  • ONLINE BILL PAY
  • NETWORK MAP
  • Segra360 Portal
  • CAREERS
Home  >  Product Support  >  Voice Services   >  Applications   >   Call Center

Call Center

Segra's Call Center is a carrier-class communications management product which provides an advanced Automatic Call Distribution capability.

Login to Segra Call Center

Videos

Call Center Portal Overview

View Video

Call Center Agent Tutorial

View Video

Call Center Supervisor Tutorial

View Video

Call Center Reports Tutorial

View Video

Call Center Agents Reports Tutorial

View Video

Admin Portal - Call Center Video Tutorial

View Video

Related Items

Admin Portal

My CommPilot, the personal web portal, provides a comprehensive web-based portal to access and manage all of your services from any location.

Learn More
  • About
  • Careers
  • Legal
  • News
  • Newsletter Signup
  • Suppliers
  • Racing
  • LinkedIn
  • Facebook
  • Twitter
  • Youtube
  • Instagram
This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Read MoreCookie settingsACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT